Refund & Cancellation Policy

You can cancel a paid plan at any time from the Billing page in your account. Cancellation stops future renewals. You keep access to paid features until the end of the billing period you have already paid for, and then your account returns to the Free plan. Your account and data are not deleted when you cancel.

You may request a full refund within 14 days of your order date. This applies to your initial purchase and to each renewal payment, counted from the date of that payment.

Refunds are processed by Paddle. To request one, visit paddle.net and look up your order, or contact us at cleartracesupport@gmail.com and we will help. Approved refunds are returned to the original payment method.

Refund handling is also subject to Paddle's Refund Policy and applicable consumer law.

See our Terms & Conditions or contact support.